If you need any further information pertaining to a privacy matter, you should email us at email@example.com.
What personal information do we need to collect from you?
We may collect information including your name, date of birth, address, contact phone and email details.
How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.
We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.
If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).
Why do we collect your personal information?
We collect your personal information for the following purposes:-
- dealing with your enquiries and customer service purposes;
- processing and delivery of your orders;
- generating invoices and receipts;
- supplying and issuing password and log-in information;
- debt recovery actions;
- staff training;
- for any other reasonably expected purpose.
For all other uses or disclosure, we will obtain your consent.
We may pass your personal information to other organisations
In the course of providing our services to you, we may disclose your personal information to other persons or organisations including:
- debt recovery agencies;
- IT service providers and contractors;
- your representatives or legal advisors;
- our representatives, legal advisors or other professional advisors;
- law enforcement or government bodies.
We will never rent or sell your personal information, including your email address.
Opting out of receiving marketing material
If you don’t want to receive newsletters, marketing promotions and offers, you can opt out by contacting us at firstname.lastname@example.org.
We will still need to send you essential information, such as invoices and accounts.
Updating your personal information
We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date. Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate.
Secure storage of your personal information
Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.
If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.
Our contact details
Our contact details are Forest Road Chiropractic, phone 03 9758 8522.
You are able to request your personal information, the purposes for which it is held, how it was collected, how it is held, used and disclosed by emailing a request in writing to email@example.com.
If you feel your privacy rights have been breached, you can submit a complaint to us at firstname.lastname@example.org.